V

Vampire Hunter D: Bloodlust

Vendor:	Urban Vision
DVD Authoring:	?

Problem 1: People with stereo and prologic systems are complaining that the music and effects often drown out the voices to near inaudibility to some. There are also apparently some clicks and droputs, at 0:34:00 there is a very grating buzzing sound on some systems. Even on 5.1 sound systems the back channels are very loud. Workaround: If you have a Prologic system, reduce the level on the rear channel and raise the center. When done watching the movie remember to return them to normal. For stereo systems I know of no workaround. Discs Affected: all? Players Affected: ? Severity: 3, for those affected

Problem 2: Some people are complaining of heavy pixelization, in particular, a scene from 18 minutes 40 seconds to 19 minutes into the movie, see this screen capture: here Workaround: ? Discs Affected: all? Players Affected: ? Severity: ?

Nitpick 1: There is NO DVD soft subtitle which is needed for the deaf and hard of hearing, as well as loud parties or situations where noise may occasionally drown out the audio, or when domestic situations require the volume to be set to a minimum. It does have a (CC) style closed caption track, those with Closed Caption decoders can still turn those on, but DVD soft subs in my opinion generally looks MUCH better and work with every DVD player and TV/Projector/Computer combination. Workaround: ? Discs Affected: all? Players Affected: ? Severity: 3 for those that need this, see description.

Recalled:	no
Last Updated:	2002 Feb 20

This is one of the reasons why DVDs with 5.1 audio should also include a stereo audio track. These problems were reported by "Trey", "Smashingblue" and others on the Anime on DVD Glitch forum. To avoid disappointment, this is one I highly suggest renting or borrowing before buying.

Voices of a Distant Star

Vendor:	ADV
DVD Authoring:	?

Problems: * Director's Cut vocals missing and * English with song subtitles missing Workaround: Discs Affected: Players Affected: Severity:

Nitpicks: The Animatic should not have the option for English language or any English subtitles. None of the "She and Her Cat" shorts, the Interview, or the trailers should have the option for English language or second English subtitles. At 5:33 of the feature, the translation says "Of course, I went to the Trasian Ruins too." Trasian should be translated Tarsian. Workaround: Discs Affected: Players Affected: Severity:

Recalled:	YES, see below for the procedure.
Last Updated:	2003 July 4

Ph0enix initially reported the problem.

Janice Williams of ADV explained how to get a replacement: We have identified and corrected the problem with the alternate Japanese track on the Voices of a Distant Star release. If you have a Voices of a Distant Star disc you would like to replace, follow these instructions.

Email ADV Customer Service at returns@advfilms.com. Use of this email address, rather than the normal Customer Service email address, will speed your claim. Include your name, email and shipping address.

You will be sent a form letter to complete and a pre-addressed, pre-paid shipping envelope via UPS.

Complete the form letter; put the form letter and your Voices of a Distant Star disc in the envelope; and drop it in the nearest UPS shipping box.

As soon as ADV receives the old disc, a corrected disc will be shipped to you.

Please be sure to complete the form fully, carefully and legibly to hasten the return process.

If you have any questions, I suggest you send it toward the returns@advfilms.com email address.